Trapped in the Mirrors: Why Leaders Can’t Please Everyone

Christopher J. Colombo MD, CEC, CMC, CPP Introduction Feedback is a mirror. Last time, we talked about what happens when you refuse to look—the cost of ignoring feedback that is valid, actionable, and desirable. But that was a single source of feedback, or multiple sources showing the same reflection. Another trap emerges from multiple mirrorsContinue reading "Trapped in the Mirrors: Why Leaders Can’t Please Everyone"

Mirrors and windows…

Great "leaders look out the window to attribute success to factors other than themselves. When things go poorly, however, they look in the mirror and blame themselves, taking full responsibility. Poor "leaders often did just the opposite—they looked in the mirror to take credit for success, but out the window to assign blame for disappointingContinue reading "Mirrors and windows…"

Ignoring the Mirror: Why We Resist Feedback and Growth

Christopher J. Colombo MD, CEC, CMC, CPP Introduction We previously defined feedback as the key enabling behavior of true mentorship. Good feedback acts as a mirror, reflecting something about us that we may not see on our own, and provides a pathway to change, grow, and improve.  But what happens when you don’t like the reflection?Continue reading "Ignoring the Mirror: Why We Resist Feedback and Growth"

“All models are wrong…some are useful.”

Early in my leadership career, I developed a pattern of finding and pointing out many of the things that were wrong with the processes in my organizations. With time and experience, I learned that I was likely not being as helpful as I was trying to be. Processes are and will always be imperfect. CertainlyContinue reading "“All models are wrong…some are useful.”"