The Other Half of Stewardship

Christopher J. Colombo MD, CEC, CMC, CPP Introduction In the last installment, I dusted off A Message to Garcia, Elbert Hubbard’s old essay about Lieutenant Andrew Rowan being handed a message for a Cuban revolutionary leader whose location was uncertain, then figuring out how to deliver it. Rowan is memorable because nobody could tell him exactly...

The Leader’s Enduring Responsibility

Christopher J. Colombo MD, CEC, CMC, CPP Introduction On the surface, leadership has a clear criterion for judging performance. Did we accomplish the mission? That question matters, and the answer is grounded in the present. Organizations exist for a reason, and it is not accidental that those reasons are usually declared in a mission statement....

Trapped in the Mirrors: Why Leaders Can’t Please Everyone

Christopher J. Colombo MD, CEC, CMC, CPP Introduction Feedback is a mirror. Last time, we talked about what happens when you refuse to look—the cost of ignoring feedback that is valid, actionable, and desirable. But that was a single source of feedback, or multiple sources showing the same reflection. Another trap emerges from multiple mirrors...