Running Without a Map: Why Change Needs More Than Good Intentions

Christopher J. Colombo MD, CEC, CMC, CPP Introduction Feedback is a mirror. Over the past two posts, we’ve looked at two ways leaders stumble with feedback: ignoring it altogether (Ignoring the Mirror) and overreacting to every reflection (Trapped in the Mirrors). Both leave you stuck. But there’s a third trap, and it’s sneakier because it...

Trapped in the Mirrors: Why Leaders Can’t Please Everyone

Christopher J. Colombo MD, CEC, CMC, CPP Introduction Feedback is a mirror. Last time, we talked about what happens when you refuse to look—the cost of ignoring feedback that is valid, actionable, and desirable. But that was a single source of feedback, or multiple sources showing the same reflection. Another trap emerges from multiple mirrors...

Ignoring the Mirror: Why We Resist Feedback and Growth

Christopher J. Colombo MD, CEC, CMC, CPP Introduction We previously defined feedback as the key enabling behavior of true mentorship. Good feedback acts as a mirror, reflecting something about us that we may not see on our own, and provides a pathway to change, grow, and improve.  But what happens when you don’t like the reflection?...