Running Without a Map: Why Change Needs More Than Good Intentions

Christopher J. Colombo MD, CEC, CMC, CPP Introduction Feedback is a mirror. Over the past two posts, we’ve looked at two ways leaders stumble with feedback: ignoring it altogether (Ignoring the Mirror) and overreacting to every reflection (Trapped in the Mirrors). Both leave you stuck. But there’s a third trap, and it’s sneakier because it...

Trapped in the Mirrors: Why Leaders Can’t Please Everyone

Christopher J. Colombo MD, CEC, CMC, CPP Introduction Feedback is a mirror. Last time, we talked about what happens when you refuse to look—the cost of ignoring feedback that is valid, actionable, and desirable. But that was a single source of feedback, or multiple sources showing the same reflection. Another trap emerges from multiple mirrors...

Ignoring the Mirror: Why We Resist Feedback and Growth

Christopher J. Colombo MD, CEC, CMC, CPP Introduction We previously defined feedback as the key enabling behavior of true mentorship. Good feedback acts as a mirror, reflecting something about us that we may not see on our own, and provides a pathway to change, grow, and improve.  But what happens when you don’t like the reflection?...

“All models are wrong…some are useful.”

Early in my leadership career, I developed a pattern of finding and pointing out many of the things that were wrong with the processes in my organizations. With time and experience, I learned that I was likely not being as helpful as I was trying to be. Processes are and will always be imperfect. Certainly...

Concept: Hold both

Out beyond ideas of wrongdoing and rightdoing… there is a field. I’ll meet you there. ~Rumi We often define other people by their worst moments. However, turn that perspective inward… would you want to be defined by your worst moments? Recognise that life can be complicated. People are complex. You are allowed to dislike some...