Christopher J. Colombo MD, CEC, CMC, CPP Introduction In When Expertise Isn’t the Answer, I argued that technical expertise is remarkably well suited to recognizing established solutions. Leadership, however, increasingly asks us to solve problems for which no established solution exists—not by abandoning expertise, but by extending disciplined expertise beyond the limits of pattern recognition. That...
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When Expertise Isn’t the Answer
Christopher J. Colombo MD, CEC, CMC, CPP Introduction Most professions reward expertise and this generally plays as exactly what you’d expect for the profession to be effective. Patients deserve physicians who recognize subtle diagnoses. Aircraft deserve engineers who understand failure modes. Organizations benefit when accountants know the subtleties of tax law, software developers understand minute...