Email tips

Paul M. Michaud MD, CPE How many times a day to you check your email? How many hours a week, month, year do you spend on email?  If you are anything like me the answer is too much.   How productive was that time?  Likely not as productive as you tell yourself.   I get it. Your organization relies...

The Toxic Leader

Christopher J. Colombo MD, CEC, CMC, CPP We’ve all heard the “Toxic Leader” term thrown around like a manhole cover. In fact, I made sure the title of this post was set off by the definite article, just to make The Toxic Leader seem even more like the antagonist in a monster movie. This term...